Terms & Conditions

Welcome to Bois et Fleurs Parfums.
By accessing or purchasing from https://boisetfleurs.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

  • This website is owned and operated by Bois et Fleurs Parfums, an independent Indian fragrance brand.
  • These Terms apply to all users, customers, and visitors of the website.
  • We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

Continued use of the website constitutes acceptance of the updated Terms.

2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under parental supervision
  • You are legally capable of entering into a binding contract under Indian law

3. Products & Made-to-Order Nature

  • Our perfumes are crafted in small batches and many products are made or packed against confirmed orders.
  • Product descriptions, notes, and performance indications are provided for guidance only.
  • Fragrance perception, longevity, and projection are subjective and may vary based on skin chemistry, climate, and usage.

Disliking a fragrance or its performance does not constitute a defect.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • Prices may change without prior notice.
  • Payments are processed through secure third-party payment gateways.
    We do not store card, UPI, or banking details on our servers.

In case of a pricing or listing error, we reserve the right to cancel the order and issue a full refund.

5. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance.
  • We reserve the right to accept, reject, or cancel any order at our sole discretion, including but not limited to:
    • Suspected fraud
    • Incorrect pricing
    • Stock or fulfillment issues
    • Incomplete or unverifiable information

Once an order is confirmed and processed, customer-initiated cancellations are not allowed.

6. Shipping & Delivery

  • We currently ship only within India.
  • Delivery timelines are estimates and may vary due to courier operations, weather conditions, or regional constraints.
  • Customers are responsible for providing accurate and complete shipping information.

Failed deliveries due to incorrect address, unavailability, or refusal may result in cancellation without refund of shipping charges unless otherwise stated in our Shipping Policy.

7. Returns, Refunds & Replacements

  • Perfumes are a non-returnable category.
  • Refunds or replacements are allowed only in cases of damaged or incorrect products, subject to strict verification.
  • An unedited, single-shot unboxing video is mandatory for any claim.

Please refer to our Refund & Returns Policy for detailed conditions.

8. Sale & Promotional Orders

  • Products purchased during sales or with discount codes are non-refundable and non-returnable.
  • Promotional offers cannot be combined unless explicitly stated.

9. Intellectual Property

  • All content on this website — including brand name, logo, product names, text, images, graphics, and designs — is the intellectual property of Bois et Fleurs Parfums.
  • Unauthorized copying, reproduction, or commercial use is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability, if any, shall not exceed the amount paid for the product in question.

11. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Attempt to damage, disable, or interfere with website functionality
  • Misuse content, reviews, or customer support channels

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in Noida, Uttar Pradesh.

13. Contact Information

For any questions regarding these Terms & Conditions, contact us at:

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.