1. Introduction
At Bois et Fleurs Parfums (“we”, “our”, “us”), we are committed to respecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the IT Rules, 2011.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Your name, email address, phone number, shipping/billing address, and payment details.

• Technical Information: IP address, browser type, device data, and your activity on our website.

3. How We Use Your Information
Your information may be used for the following purposes:

• Order Fulfilment: To process your purchases and arrange for delivery.

• Customer Support: To respond to your queries and assist you with any issues.

• Marketing (With Consent): To send occasional updates, offers, or newsletters—only if you have opted in.

• Service Improvement: To enhance our website and your browsing experience through analytics.

• Legal Compliance: To comply with any applicable legal or regulatory requirements.

4. Consent
By visiting our website and providing your personal information, you consent to our data practices as described in this policy. Where required, we will obtain your explicit consent, especially for any Sensitive Personal Data or Information (SPDI). You may withdraw this consent at any time.

5. Data Security
We take your data seriously. Reasonable physical, administrative, and technical safeguards are in place to protect your personal information from unauthorized access, disclosure, or misuse.

6. Sharing of Information
We do not sell or rent your personal information. We may only share it with trusted service providers (such as shipping or payment partners) when necessary to fulfill your orders or comply with legal obligations.

7. Data Retention
We retain your information only as long as needed for business or legal purposes. Once no longer required, your data will be securely deleted or anonymized.

8. Your Rights
You have the right to:

• Access: Request what data we hold about you.

• Correction: Ask for updates to inaccurate or outdated information.

• Deletion: Request deletion of your data, unless retention is legally required.

• Withdraw Consent: Revoke any previously granted permissions.

9. Cookies and Tracking Technologies
Our website uses cookies to personalize and improve your experience. You can adjust your cookie preferences via your browser settings. Disabling cookies may affect site functionality.

10. Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or Indian legal requirements. Updates will be posted here with a new effective date. We encourage regular review of this policy.

11. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Madhya Pradesh, India.

12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please reach out:

Bois et Fleurs Parfums
📧 contact@boisetfleurs.com
📞 +91 76177 61737

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